At Veinci, we place your confidence and satisfaction at the heart of our service. We’re committed to offering high-quality pieces backed by dependable support and protection — every time you shop with us.

Lifetime Warranty
We stand behind the craftsmanship of every product we offer. If your item ever shows a defect or issue, you're eligible for one complimentary replacement under our lifetime warranty. To process a replacement, simply reach out to our support team. A small handling fee of $10 USD will apply to cover shipping and fulfillment.

If the original item is no longer in stock, we’ll gladly offer a product of equal or lesser value to ensure you continue enjoying your Veinci experience without interruption.

90-Day Returns
Changed your mind? No problem. You have up to 90 days to request a return. Items must be unused, undamaged, and in original packaging. Just contact our support team, and we’ll guide you through the process. After verifying the return, we’ll issue a refund or exchange according to your choice.

Need Help?
We’re here to make things simple. Whether you have questions, need to start a return, or want to initiate a warranty claim, our customer care team is always ready to help — just send us a message!