Our Promise of Clarity

HONESTY · TRANSPARENCY · CARE

At Veinci, we know that trust is earned. That’s why we value transparency in everything we do — from the way we craft our pieces to how we deliver them to you. Here’s what guides our commitment:

Authentic Voices
Your experience matters. That’s why we share genuine customer reviews across our store. Every comment reflects real feedback, helping you make confident and informed choices.

Comfort & Sensitivity
Each Veinci piece is designed to be lightweight, comfortable, and skin-friendly. While our materials are carefully selected to minimize irritation, we recognize that every skin is unique. To keep your jewelry at its best, we recommend avoiding direct contact with water, perfumes, or strong chemicals.

What Our Labels Mean
When you see markings such as 18k, S925, or 316L, these indicate elevated quality standards in plating, silver, or stainless steel. These designations ensure better durability, longer shine, and reduced likelihood of irritation or discoloration.

How We Ship
To serve our worldwide community efficiently, some orders are dispatched from international fulfillment centers. This model allows us to offer global free shipping while maintaining strict quality control. Depending on availability, your items may arrive in separate packages — always with the same care and consistency.

Our Guarantee
Every piece we create is meant to last. That’s why Veinci offers a lifetime warranty on all jewelry. This guarantee is a reflection of our commitment to quality and our confidence in every product we send out.

Always Here for You
Your journey with us doesn’t end at checkout. If you ever have questions or need guidance, our customer support team is ready to assist with honesty, clarity, and care.